Refund Policy

Introduction

Thank you for shopping at Saggar Mehra. As we specialize in custom clothing, our refund policy differs from typical retail stores. This policy explains the terms related to refunds due to the custom nature of our products.

1. No Refund Policy

Custom Clothing

- No Refunds: We do not offer refunds on any products. Each item sold by Saggar Mehra is custom-made and tailored specifically for each individual customer based on their specifications. Due to the personalized nature of our products, we cannot accept returns or exchanges, and all sales are final.

Exceptions

- Product Issues: While we do not offer refunds, we stand by the quality of our products. If your order is incorrect, damaged, or has quality issues, please contact us within 48 hours of receiving your order for assistance. We may offer a replacement or repair, depending on the nature of the issue.

2. Cancellation Policy

- Order Cancellation: Due to the immediate processing of custom orders, we cannot accept cancellations once an order is placed. Please review your order carefully before confirming your purchase.

3. Contact Us

If you have any questions about our Refund Policy, or if you wish to report a problem with your order, please contact us at:

Email: contact@saggarmehra.com

Phone: +91 8824100300, 8360100300

Address: JMD Empire Square, MG Road, Next to Bristol Hotel, Gurgaon, Haryana 122002

4. Policy Changes

Saggar Mehra reserves the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.